UKRugbyShop are leading rugby shirt specialists, stocking over 4000 products from national and club teams from every continent of the world. Our objective is simple - to offer the largest selection of rugby shirts and rugby merchandise to an international audience at competitive prices.

Based in Scotland, near Glasgow, ukrugbyshop was formed in August 2004 as a private business. Thanks to the support of our loyal customers, the company has grown over the years into one of the biggest stockists of official rugby shirts in the world. We are continually seeking out new products and kit ranges to continually expand our range of merchandise available to buy online. Almost every day, we add new rugby shirts to our website.

We offer a wide range of shirt printing services, with name and numbers from all the major international prints from Nike, Adidas and Puma. Branded prints are available for the major stars of a number of clubs including Cardiff Blues, Leicester Tigers and more, while custom prints are available in similar styles for all other jerseys in our range. As well as selling shirts with name and numbers, we offer a shirt printing service where we can print rugby shirts you already on.

Through our partnerships with Stripe Gateway and Paypal, we offer secure online ordering for both customers in every country in the world, offering flexible payment methods including all major credit and debit cards, as well as bank transfer or cheque/money order payments.

Our relationship with Royal Mail and Parcelforce allow us to offer fast, affordable and reliable shipping both within the UK and to our extensive international customer base. With shipping rates to United States, Australia and Canada priced at only £8.50, we offer one of the best value shipping services of all our competitors. We place strong value on all our international customers and are delighted with the year on year growth we have enjoyed since our year of formation in all major overseas countries. We value all customer feedback and are continually looking for new and innovative ways to facilitate feedback from our users. All customer comments – both positive and negative – are carefully noted and steps are taken to address the most commonly noted complaints, while seeking to continually improve also on features our customers are finding useful. On average, we have re-invested around 35% of our profits on further developing and enhancing our customer service issues in the following year.

Our team is continually expanding to improve the efficiency of our order processing. We aim to turn around each order as quickly as possible, paying special attention to any customer special requests or birthday deadlines. While such requests cannot always be met due to circumstances, we will always, where possible, seek to deliver your order in time for your requested deadline.

We adopt an online customer service policy to enable the efficient and fast handling of your queries. This allows our staff instant access to your order history and status, allowing us to provide you with the best quality service on your queries. Feedback from our customers is used to continually redefine and improve our online help guides, to help present you with key information with the least amount of hassle.

We are always interested in your comments, so please visit our helpdesk and we'll take your comments, positive or negative, on board!

Regards,
ukrugbyshop.com

Store Address:

42 Mote Hill,
Hamilton,
ML3 6EF